Payment Policy

Full information on accepted payment methods, transaction security, and charging policies.

Accepted Payment Methods

💳

Credit and Debit Cards

Visa, Mastercard, American Express
Secure and immediate payments

🅿️

PayPal

Pay with your PayPal account
Secure and fast

🛍️

Shopify Payments

Integrated payment gateway
Fast and secure checkout

✅ All payment methods are securely processed through PCI-DSS certified gateways with SSL/TLS encryption

🔒 Payment Security

🛡️ SSL/TLS Encryption

All transactions on our site are protected by SSL/TLS (Secure Socket Layer / Transport Layer Security) encryption. This means your payment data is transmitted securely and encrypted, preventing unauthorized access.

✅ PCI-DSS Certification

Our payment gateways are PCI-DSS (Payment Card Industry Data Security Standard) certified, the most stringent security standard for handling credit card information. This ensures your data is processed according to the highest international security standards.

🚫 We Do Not Store Card Data

Lynoro does not store or have access to your full credit card data. All payment information is handled directly by certified payment gateways (Shopify Payments, PayPal, etc.). This ensures maximum security and protection of your financial data.

How Payment Works

Add Products to Cart

Select the products you wish to purchase and add them to your cart.

Proceed to Checkout

Click "Checkout" and enter your shipping and billing information.

Choose Payment Method

Select your preferred payment method (credit card, PayPal, etc.).

Complete Payment

Enter payment details securely. Payment is processed immediately.

Receive Confirmation

You will receive a confirmation email with order and transaction details.

Charging Policies

⏱️ When is Payment Charged?

Payment is charged immediately upon order confirmation. We do not charge payment until you have completed checkout and confirmed your purchase.

💰 Charging Currency

All prices on our site are expressed in Euros (€). Payment will be charged in Euros. If your card is in a different currency, your bank will apply the current exchange rate and may charge a conversion fee.

📧 Payment Confirmation

After completing payment, you will immediately receive a confirmation email with:

Order number
Details of purchased products
Total amount charged
Shipping information
Payment receipt

🧾 Invoices

You will automatically receive a receipt via email after each purchase. If you need a formal invoice for business or tax purposes, please contact us at assistenza@lynoro.com with your order number.

Refunds

↩️ How Do Refunds Work?

If you make an approved return, the refund will be processed to the original payment method used for the purchase. Processing times are:

Processing by Lynoro: 1-2 business days after receipt of return
Credit to card/account: 5-10 business days (depends on your bank)

⭐ Store Credit Option

Alternatively to a standard refund, you can choose to receive store credit + 10% bonus. The credit will be available within 24 hours of return approval and has no expiration date.

Example: €50 return = €55 store credit

📋 Full Return Policy

For complete information on returns, conditions, and procedures, please consult our Refund Policy.

Verification and Fraud Prevention

To protect you and us from fraudulent activity, we reserve the right to:

Verify payment and shipping information before processing the order
Request additional documentation to confirm identity (e.g., copy of ID, bank statement)
Cancel suspicious orders or those showing signs of fraud
Refuse orders at our discretion for security reasons

If your order requires verification, we will contact you via email within 24-48 hours. We appreciate your understanding: these measures are necessary to ensure the security of all our customers.